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Cancellation Policy

24Hr Cancellation Policy
If you need to cancel your appointment, please notify us at least 24 hours before the appointment. Cancellations with less than 24 hours’ notice will result in a late fee, which is equal to 30% of the scheduled service.


Late Appointment Policy
To respect the time of clients and staff, we ask you to be on time for your appointment. Clients who
arrive more than 15 minutes late may forfeit their appointment and need to reschedule, therefore incurring a cancellation fee.


No-Show Cancellation Policy
If you do not show up for an appointment, you will be charged 30% of the missed service to your account.
In exceptional scenarios, like emergencies or unforeseen events, We may make exceptions to our cancellation policy.


We reserve the right to cancel an appointment. Should such a cancellation occur within 24 hours prior to your appointment time, a new appointment will be scheduled without additional
fees, based on availability.

CONTACT 

03 54394509

Strathfieldsaye Shopping Centre

933-941 Wellington Way,

Strathfieldsaye 

OPENING HOURS

Tues     9am - 5.30pm

Wed     9am - 5.30pm

Thurs    9am - 9pm

Fri          9am - 6pm

Sat        8.30am - 2pm

Sun       Closed

Mon      Closed

 

© 2019 Heidi's Hair & Beauty

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